Privacy Policy
Effective: October 18th 2022
Last Updated: October 18th, 2022
Summary
“RMM Solutions Australia” means RMM Solutions Australia Pty Ltd (ABN: 34 663 165 133) who offer a range of integration, consulting and software products as a service as outlined on our website. WE refer to all of these products, together with our services and websites as “Services”, “Ninite Solution”, ” Speed Test”, “Pushover”, “Discover Keys” in this policy.
RMM Solutions Australia regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all RMM Solutions Australia users.
If you have questions or concerns regarding this statement, you should first contact RMM Solutions Australia using the online form.
Collection of Information
In order to use services provided by RMM Solutions Australia, we may require certain personal and corporate information to allow the provisions of services. We collect this information about you when you input it into the Services or otherwise provide it directly to us.
Account and Profile Information
We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up or make a purchase through the Services. For example, you provide your contact information and, in some cases, billing information when you register for the Services.
Automatically collected information when you use the Services.
We collect information about you when you use our Services, including browsing our websites and taking certain actions within the services.
Your use of the Services
We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on; the type, size and filenames of attachments you upload to the Services.
Use of Collected Information
Any details collected from customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at [email protected].
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as Name, Email and Postal Address) and financial information (such as credit car number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
RMM Solutions Australia uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at [email protected].
Third Parties
RMM Solutions Australia may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
RMM Solutions Australia does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website
Links
Links on the RMM Solutions Australia site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of RMM Solutions Australia (www.rmmsolutions.com.au)
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage